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Terms of Service

Using hediyeh.ca constitutes an agreement to our terms of service as mentioned below. We (at hediyeh.ca) encourage you to carefully read the following information. hediyeh.ca alone reserves the right to make any changements or modifications to this Site, our product listings, product formulations, and pricings at any time for any reason. You waive any right to be notified when any of these changes to our Site or products occur. It is your responsibility to always check product ingredients and pricing before purchase and to periodically check our terms of service. You will be deemed to have accepted modified changes to our website, products and terms of service with continued use of our website. All statements and information posted on hediyeh.ca is for informational purposes only. The information shared on this Site should not be taken as medical advice. We are not licensed medical professionals. None of the information or statements made on hediyeh.ca are approved by Health Canada, and should not be used as a substitute for medical care without consulting your physician. You should not rely on this information contained on this Site as medical advice, diagnosis, prevention of disease or treatment. hediyeh.ca is not liable for any outcome or lack of result for following any of the advice or information given. For any concerns or questions, consult your health care professional.

When creating an account or purchasing from our Site, it is your responsibility to double check that all required information is correctly inputted. hediyeh.ca is not responsible for any errors in the input of personal information. You are responsible for maintaining the privacy of your account. Any activities through your account are deemed to be used by you and you are responsible for any and all activities that take place under your account. Purchasing our products, creating an account or updating your account with hediyeh.ca requires the submission of personal information including but not limited to your name, address, phone number, email address and credit card information. We will not sell or share your personal information with any other party without your consent. Email addresses collected for purchases will solely be used to confirm and notify you on any updates on your order. If you choose to sign up for our email subscription, you are consenting to having us send you emails regarding promotions, new products, and other updates regarding HEDIYEH.

Always read labels carefully. For advice on any effects of certain essential oils consult a medical professional or qualified aromatherapist. Natural ingredients can cause irritation, sensitization and/or allergic reactions. It is your responsibility to ensure you do not purchase any of our products if you are allergic or sensitive to them. Although at HEDIYEH we thoroughly clean our workplace and equipment, we cannot guarantee there will be no cross contamination within our products. Therefore avoid our products if you have a severe allergic reaction to one of the ingredients we use in any of our products. All ingredients of our products are clearly and accurately depicted on our Site. Our products are for external use only and should not be taken internally. Avoid using our products on pets. Always patch test our products. If irritation occurs, discontinue use. HEDIYEH is not responsible for any reactions that may occur with the use of our products. In the case of irritation or an allergic reaction with the use of one of our products, consult your medical professional.
All payments must be completed before the shipping process starts. Prices are all in Canadian Dollars. Because hediyeh.ca is a small business and our products would be unusable after a return, we do not provide any returns or exchanges. If there are any unlikely defects with our products, contact us with a picture of the defect and at the discretion of hediyeh.ca alone a refund or store credit (depending on customer preference) of the product will be given. Refunds or store credits will not include shipping fees. hediyeh.ca reserves the right to cancel orders based on available inventory. In the case of cancellations, you will be notified through the email address provided during purchasing about the cancellation and a full refund including shipping fees will be admitted to you.

If you have any questions or concerns feel free to contact us.

We know that terms of service can be confusing sometimes. We tried to make ours as simple as possible. If you have any questions, feel free to reach out. We are here to help!

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